Connecteurs
Troubleshooting: reconnect a source
When a connector goes quiet or shows an error, here is how to tell what happened and reconnect a source in a couple of taps.
4 min de lecture
Connectors can drop for ordinary reasons, a token expires, you change a password, a platform revokes access, or a permission is removed. Atlas tells you when this happens rather than quietly going stale, and reconnecting is quick.
Spot it
- Settings, then Integrations, shows each source with its live status; a source needing attention is flagged there.
- A division reading a dropped source shows an honest empty or “needs reconnect” state instead of stale numbers.
- Data looks frozen, last sync is old, when a source has stopped reporting.